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  • July 25, 2023 at 4:00 pm #1414388
    syltzuhause

    I get a lot of downtime messages by Jackpack monitoring. I called my hosting provider and it was not a server problem. According to the error logs it is a php problem. Enfold and WP both are running on the latest version, all plugins are updated. I put some error log examples into the private content box below. Can someone from Kriesi team please help? Thx.

    July 25, 2023 at 10:07 pm #1414427
    Rikard

    Hey syltzuhause,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 26, 2023 at 1:00 pm #1414528
    syltzuhause
    This reply has been marked as private.
    July 26, 2023 at 8:21 pm #1414567
    Rikard

    Hi,

    Thanks for that. The warnings you posted should not affect any functionality on your site, and it should not cause the site to go down. One of the warnings seems to be caused by JetPack as well, and it’s all triggered by the same WordPress file. Are cron jobs disabled by your hosting provider maybe? You might want to find server error logs as well, as warnings would not cause any down time. It’s likely caused by something else.

    Best regards,
    Rikard

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