Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 20, 2016 at 1:57 pm #618301
    KosmosEspacioCreativo

    Hi,
    Today i update my worpress y my enfold theme and i try to upload a photograph (200kb) and appear this error:
    Fatal error: Out of memory (allocated 37748736) (tried to allocate 8192 bytes) in /homepages/8/d488868581/htdocs/wp-includes/media.php on line 2751
    I try to change the archive wp-includes/default-constants.php to 128mb but this don´t work at this time. Before i try this and work perfect.

    I need help. Sorry for my english.
    Thankyou for your work.

    Alejandro

    April 20, 2016 at 2:11 pm #618307
    Yigit

    Hey Alejandro!

    Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Regards,
    Yigit

    April 20, 2016 at 7:11 pm #618599
    SwitzerBaden

    Having the exact same issue.
    The allocated memory is already set to 256M, and has been verified via phpinfo (see enclosed link)
    Note: Images do upload, it’s only when media.php tries to generate the thumbnail images that the system is crashing.

    Update 1: We have verified that it is an issue with Enfold, as it works fine when we switch to Twenty-Fifteen to upload images and create thumbnails. The Out of Memory issues seems to be an ongoing thorn in the side of Enfold.

    Update 2: After checking how many image sizes are registered it’s little wonder we are running out of memory. After installing Ajax Thumbnail Rebuild we see there are 19 image sizes registered! 13 are registered in the functions.php file and the rest seem to be generated by default from the avia_woocommerce_set_defaults function, although we do not have WooCommerce installed. What kind of deal is that?

    • This reply was modified 8 years, 8 months ago by SwitzerBaden.
    April 22, 2016 at 6:20 am #619534
    Rikard

    Hi,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    April 25, 2016 at 12:45 pm #621222
    KosmosEspacioCreativo

    Hi,

    I contact with my service provider but they say than the problem is with plugins, wordpress or theme.
    I think the problem is with resources theme, becouse i deactivated all plugins and problem persists.

    I send you a temporary admin login with password for the OUT OF MEMORY problem.

    Thankyou very much.

    Regards,
    Alejandro

    April 27, 2016 at 1:33 pm #623024
    Andy

    Hi!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Make sure you have enough php memory limit available (256MB).

    Cheers!
    Andy

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