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  • August 28, 2020 at 4:22 pm #1241638
    Farideh Goudarzi
    Guest

    Hello,
    The licence number of the theme on my word press admin has expired somehow! This was used by the very first guy who started developing the website. Please advise how I could get it fixed. Tnx

    August 29, 2020 at 5:42 am #1241765
    Nikko

    Hi Farideh Goudarzi,

    Thanks for contacting us!
    Envato has changed their way of updating sites from API keys last year to using tokens.
    The only way for you to update the theme is to contact the guy who developed your site and ask for the latest version of Enfold and for a token since the theme can only be downloaded using the themeforest/envato account used to purchased Enfold. If you have the purchase code and necessary information I think you can try to contact for themeforest/envato’s support for assistance. Otherwise you’ll need to purchase Enfold in your account so you can download it there and apply it on your site. Then register it with a personal token: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

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