Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 8, 2017 at 6:22 am #849394
    Jamsta

    Hi Kriesi Team,

    I’m having problems with images not displaying at all… Once uploaded, only certain medium, sometimes large images display, but not the original image size. This is any type of section, be it the IMAGE section, CODE, TEXT BLOCK etc…

    Even when creating a 125x125px for the ‘Specials’ widget, nothing shows.

    Any ideas welcomed.

    cheers

    September 8, 2017 at 6:54 am #849417
    John Torvik

    Hey JamstaGrafix,

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Best regards,
    John Torvik

    September 8, 2017 at 7:00 am #849420
    Jamsta

    oops… Thanks John

    Home

    If you need a temp admin, let me know – thanks

    September 8, 2017 at 7:07 am #849429
    Jamsta

    here’s the details

    September 9, 2017 at 5:12 am #849828
    Rikard

    Hi,

    Thanks for the login details. I’m not sure how to reproduce the error though? Please provide step by step instructions.

    Best regards,
    Rikard

    September 10, 2017 at 6:32 am #850046
    Jamsta

    Thanks Rikard.

    When uploading the original image file, and trying to place it – it won’t display, and the thumbnail is blank – unless I choose ‘medium’ ‘large’ etc. So the original higher res images just aren’t there – does that make sense?

    regards

    September 11, 2017 at 6:44 am #850354
    Rikard

    Hi,

    Thanks for the feedback. I created a test page but I can’t reproduce the issue, it seems to work as expected. Can you reproduce it on the page in private?

    Best regards,
    Rikard

    September 11, 2017 at 7:02 am #850362
    Jamsta

    ??? Ok, you seem to have the magic touch Rikard. All seems to working now. Since I installed the theme, the full size originals just wouldn’t display – but now they are! Strange. Thanks

    September 11, 2017 at 7:24 am #850367
    Rikard

    Hi,

    Ok, great. Not sure what could have caused that but I’m glad it’s working again. We’ll keep the thread open in case you should have any further problems on the topic.

    Best regards,
    Rikard

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