Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 10, 2016 at 11:04 pm #684605
    vince47

    Hello,

    After upgrading to version 3.7.1 Enfold, I have a problem with Google map.

    I read forum posts, I have to create a new API key and use it.

    But it does not work. What can I do?

    Best regards,
    Vincenzo

    September 11, 2016 at 12:24 am #684619
    Vinay

    Hey vince47,

    We need tot ake a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    September 11, 2016 at 1:37 am #684639
    vince47

    Hi Vinay,

    Login credentials are in Private Content.
    Ok permission to deactivate plugins if necessary.

    Best regards,
    Vincenzo

    September 11, 2016 at 10:26 am #684723
    datoweb

    Hi

    I have the same problem. I inserted various API codes in other website projects and it works. But in one website project no chance.
    I do definitely something wrong but what?

    Can someone help me please. I can post the login credential via privat content.

    Thanks in advance
    Daniele

    September 12, 2016 at 12:16 pm #685020
    vince47

    Hi,

    is there anyone? I missed an answer? What can I do?

    Thank you,

    Vincenzo

    September 12, 2016 at 1:08 pm #685054
    Yigit

    Hey!

    We have updated the post on our documentation, please check once again if there is any missing steps – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    We will release an update, probably later today. That should fix any remaining issues.

    Best regards,
    Yigit

    September 12, 2016 at 4:05 pm #685223
    datoweb

    Hi Yigit

    I Still have the same issue.

    Please check the API key.

    The API code should be ok because 1) I have other projects which it works fine. I have only problem to one dedicated page.

    Can you have a check on the site? I can share with you the admin credentials

    Many thanks and regards,
    Daniele

    September 12, 2016 at 4:09 pm #685227
    Yigit

    Hey!

    We have just released Enfold 3.8 which has improvements to Maps element. Can you please try updating the theme firstly and check if that helps – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

    Cheers!
    Yigit

    September 12, 2016 at 4:13 pm #685232
    datoweb

    updated to 3.8 still same issue

    New error message:
    It seems that your Google API key is not configured correctly

    The key is probably either restricted to the wrong domain or the domain syntax you entered is wrong.

    Please check your API key here

    The domain that should be allowed is:
    http://jana-sport.ch/*

    September 13, 2016 at 1:39 pm #685742
    Yigit

    Hi,


    @datoweb     Please start a new thread and attach temporary admin logins and post them in the thread privately. If you post them here, they will be visible to creator of this thread as well.

    Best regards,
    Yigit

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