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I purchased Enfold when the product was sold with lifetime support – I know that this was changed for new purchases through Themeforest in September 2015, however my understanding was that customers who bought the product under the previous terms would be offered “grandfathered support” – is this still the case?
Hey knitsfor!
The ” grandfathered support ” is something a different theme has done and not us. Kriesi has yet to come with an option for that and most probably will be done with an updated forum software, so for now, you can use the support as you like.
There will be an announcement thanks a lot for your patience and understanding
Regards,
Basilis
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