Viewing 8 posts - 1 through 8 (of 8 total)
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  • #880207

    Dear Enfold Support Team,
    I don´t understand, why my menu doesn´t work in the english version. What I am doing wrong? I would be really happy if you could help me!
    Best
    Jonna

    #880790

    Hey jonna_gaertner,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #881175

    Thank you, done! Looking forward to your help, thanks in advance!

    #881221

    Hi,

    Thanks for providing the login details, however you forgot the username :D

    Best regards,
    Nikko

    #881224

    Hi Nikko,
    thank you very much! The username is your Emailaddress! I hope that works. Thank you very much for your help!
    Best
    Jonna

    #881235

    Hi,

    Thanks, I have fixed the english main menu and it works now :)

    Best regards,
    Nikko

    #881242

    Wow Nikko, thank you!!! That´s great!!!
    Thank you very much for your perfect support,
    best, Jonna

    #881256

    Hi Jonna,

    Thanks for your kind words :) We’re glad to help, thanks for using Enfold :)

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘One pager menu doesnt work in the english version’ is closed to new replies.