Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 23, 2016 at 11:03 pm #570626
    LifeIsNow001

    Hi, our history page wont let you update text boxes (maybe other things as well it’s the only thing i tested) Other pages seem OK

    I have upgraded php to 256M and tried to disable our 2 plugins that are enabled. Didn’t help.

    When you edit a text block and click SAVE it just stays open and switches to the TEXT view. Keep clicking save and nothing happens.

    Please login and take a look

    January 24, 2016 at 5:18 am #570699
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    January 24, 2016 at 5:30 am #570707
    LifeIsNow001

    Yes We only have 2 plugins and i disabled them both.

    January 24, 2016 at 5:34 am #570710
    Josue

    I see, this may be caused by the length of the text boxes content, try splitting them into smaller chunks of texts and check if the issue persists.

    Regards,
    Josue

    January 24, 2016 at 9:58 pm #570907
    LifeIsNow001

    We had one text box a good 4 pages long (on a 1920 by 1200 monitor)
    I couldn’t make it smaller as the saving wasn’t working. I made a template of the page, deleted everything in it, reinserted the template and now its works, I also broke the 4 page text block into 2 x 2page text blocks to see if that will stop it from breaking later.

    Very weird bug, but i guess when you have a great advanced layout builder like you guys have there’s bound to be issues. Keep up the good work!

    January 25, 2016 at 10:18 am #571185
    Josue

    Yeah it’s weird, but glad you managed to find a workaround. Let us know if you need further assistance.

    Cheers!
    Josue

    January 25, 2016 at 9:31 pm #571616
    LifeIsNow001

    Yeah its not saving again. every other page on the site is OK but not this one. Any other ideas? Fell free to go take a look at it

    Thanks

    January 26, 2016 at 7:51 am #571920
    Rikard

    Hi,

    Not sure what page you are having this problem on?

    Regards,
    Rikard

    January 26, 2016 at 8:34 pm #572354
    LifeIsNow001

    Go to Pages < History (that’s the name of the page)

    See in private section

    January 28, 2016 at 9:34 pm #574106
    Andy

    Hey!

    You are using an old version of the theme, so please upgrade to Enfold 3.4.7 and let us know if you still need help afterwards.

    Regards,
    Andy

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