Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 24, 2015 at 3:57 am #541311
    bootit

    Hi,

    I have one random page that is quite important to my site that all of a sudden has stopped allowing me to edit.

    Can I get some help from a moderator please.

    November 24, 2015 at 6:49 am #541343
    Basilis

    Hi bootit!

    I am getting an error

    ERROR: The password you entered for the username temp is incorrect.

    can you please check that out?
    Thanks a lot

    Best regards,
    Basilis

    November 26, 2015 at 11:07 pm #543436
    bootit

    Hey. Thanks for the reply.

    I didn’t save the generated password. But have done it again. Here it is.

    November 27, 2015 at 2:26 pm #543634
    Yigit

    Hey!

    You are currently using a very old version of Enfold. Please update it to the latest version 3.4.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    December 1, 2015 at 12:58 am #544911
    bootit

    Hi,

    I have completed the update but there is no change to the editing issue with my page.

    Can someone help me out beyond giving me an update notice.

    Thanks. Mark.

    • This reply was modified 8 years, 11 months ago by bootit.
    December 1, 2015 at 3:36 am #544963
    bootit

    http://www.bootit.co.nz/wp-content/uploads/2015/12/thehub.png

    This is what the page is appearing as. No other page is doing it.

    December 1, 2015 at 5:53 am #544983
    bootit

    I just deleted the page. trashed it. Then re-set it up. I can get the page set up no problem but then going back and editing the page is the same issue. Coming up with as shown in the screen shot. Any ideas team?

    December 1, 2015 at 5:50 pm #545412
    Yigit

    Hi!

    Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    December 10, 2015 at 1:42 am #550056
    bootit

    So I’ve
    Update in private area..

    December 10, 2015 at 1:50 am #550061
    bootit

    Okay. Working with the Bluehost chat team. They can view the editing area of the page perfectly fine. I can’t.

    I’ve tried multiple browsers. I’m still getting the same issue of not being able to see the content or edit anything on this one random page.

    December 10, 2015 at 9:01 am #550230
    Rikard

    Hi,

    I can see the content fine on my end as well so it must be something local, please try another machine to see if that is the case. Screenshot in private.

    Best regards,
    Rikard

    December 10, 2015 at 8:17 pm #550671
    bootit

    The work around that I’ve found is to create a new admin account.

    I’ve tried 3 browsers, 3 computers and it’s still an issue with my main admin account.

    I believe I got to the bottom of the problem. It was something to do with a HTML form code I was bringing across from an Aweber form bring info into a list.

    As soon as I chose the Aweber Javascript option instead of the HTML to put into the Text Content section it fixed it.

    Weird one. Glad I got to the bottom of it. Took about a month.

    Thanks Guys. Still love Enfold!

    December 11, 2015 at 6:54 am #550862
    Rikard

    Hi,

    Great, glad you got it fixed and thanks for sharing the solution :-)

    Best regards,
    Rikard

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