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May 2, 2024 at 12:11 am #1441661
My website has crashed after updating to the new version of enfold theme. I have tried both within the desktop where I get this message: Warning: set_time_limit(): Cannot set max execution time limit due to system policy in /customers/d/a/4/xxxx.xx/httpd.www/wp-admin/includes/class-wp-upgrader.php on line 527 where xxxx.xx is my website url (see private content). I ended up getting locked out and could only regain access by removing all plugins and changing theme to twenty twenty-four in php.
I also tried updating the them by downloading and then uploading from themeforest.
Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, string given in /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php:2136 Stack trace: #0 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/includes/admin/option_tabs/avia_performance.php(401): avia_count_active_plugins() #1 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/includes/admin/register-admin-options.php(296): include(‘/customers/d/a/…’) #2 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/class-superobject.php(269): include(‘/customers/d/a/…’) #3 /customers/d/a/4/dxxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/class-superobject.php(220): avia_superobject->_create_option_arrays() #4 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/class-superobject.php(166): avia_superobject->init() #5 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/class-superobject.php(562): avia_superobject::instance(Array) #6 /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/avia_framework.php(101): AviaSuperobject(Array) #7 /customers/d/a/4/xxxx.xxu/httpd.www/wp-content/themes/enfold/functions.php(247): require_once(‘/customers/d/a/…’) #8 /customers/d/a/4/xxxx.xx/httpd.www/wp-settings.php(663): include(‘/customers/d/a/…’) #9 /customers/d/a/4/xxxx.xx/httpd.www/wp-config.php(86): require_once(‘/customers/d/a/…’) #10 /customers/d/a/4/xxxx.xx/httpd.www/wp-load.php(50): require_once(‘/customers/d/a/…’) #11 /customers/d/a/4/xxxx.xx/httpd.www/wp-admin/admin.php(34): require_once(‘/customers/d/a/…’) #12 /customers/d/a/4/xxxx.xx/httpd.www/wp-admin/index.php(10): require_once(‘/customers/d/a/…’) #13 {main} thrown in /customers/d/a/4/xxxx.xx/httpd.www/wp-content/themes/enfold/framework/php/function-set-avia-frontend.php on line 2136
where xxxx.xx is my website url (see private content).After spending a very long time with one.com’s help team, they believe there are errors in the theme and advised me to contact you. I would appreciate any guidance you can give as we have literally tried everything to solve this.
- This topic was modified 7 months, 3 weeks ago by BroncofanDK.
May 2, 2024 at 5:41 am #1441754Hey Jens,
Thank you for the inquiry.
Looks like the automatic update did not succeed or stopped after a duration of time. Please restore the site to a working condition using a backup or restore point. Then, download the latest version of the theme from your Themeforest account. You can then manually upload the latest version via S/FTP.
Please check the documentation below for more info:
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael -
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