Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • October 27, 2017 at 11:58 am #869519
    web4youberlin

    Hello support,
    we have a strange phenomenon: in the menu, the imprint has a bottom with data protection.
    In the browser it works.
    But look at the page on a smartphone, you can see in the menu the imprint page with the bottom, the imprint page can not open.
    Do you have an idea?

    Thanks for helping me!
    Best regards
    Angela

    October 29, 2017 at 10:57 pm #870241
    Mike

    Hey web4youberlin,
    I’m not sure I’m looking at the right element, can you add a screenshot of it?

    Best regards,
    Mike

    October 31, 2017 at 6:17 pm #870919
    web4youberlin

    Hi Mike,

    how can I add a screenshot to this chat?
    There is no option to send this to you.
    Best regards
    Angela

    November 1, 2017 at 11:58 am #871164
    Rikard

    Hi Angela,

    You can upload a screenshot to a service like google drive, dropbox, imgur etc. Then link to it here.

    Best regards,
    Rikard

    November 1, 2017 at 9:42 pm #871383
    web4youberlin

    https://drive.google.com/drive/folders/0B538tiVM-drgWlpjVl96ZHFkZWs?usp=sharing

    Here the two Screenshots

    November 4, 2017 at 5:35 am #872406
    Ismael

    Hi,

    Did you remove the sub menu? Please add it again then upgrade the theme to version 4.2. We’ll check it afterwards.

    Best regards,
    Ismael

    November 4, 2017 at 5:36 am #872407
    Ismael

    Hi,

    Did you remove the sub menu? Please add it again then upgrade the theme to version 4.2. We’ll check it afterwards.

    Best regards,
    Ismael

    November 10, 2017 at 6:22 pm #875278
    web4youberlin

    Hi,
    sorry that I answer so late. I was away for a few days. The customer wanted a quick fix. therefore I have removed the submenu and packed the content of the page into a pdf file. But thanks for your tip, i will give it a try. you can close the topic.
    best regards
    Angela

    November 11, 2017 at 2:46 pm #875457
    Günter

    Hi,

    Thanks for using our theme and the feedback.

    I will close the topic, and you can open a new one any time you neeed further assistance.

    Have a nice day and enjoy the theme.

    Best regards,
    Günter

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘on smartphone does not open a side’ is closed to new replies.