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Hi,
The previous employee, Maria Friis Sørensen, has access to this support, but the username and access code does not work, and I fear that she has used her private hotmail (Email address hidden if logged out) for this forum. The theme belongs to the company European Protein:
Licensor’s Author Username: Kriesi
Licensee: Maria Sørensen
Item Title: Enfold – Responsive Multi-Purpose Theme
Item URL: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Item ID: 4519990
Item Purchase Code: 496e5e11-534f-40f7-bb63-082c7ca88717
Purchase Date: 2019-06-27 13:47:12 UTCCan you please ensure, that we can use the purchase code with an new subscriber? (Email address hidden if logged out)
Hey Maria,
We have added your email to the account in question. Please note that the username cannot be changed. Please try logging in with your email, and the password in private. Note that your support period has expired, so if you want to post new topics then you would need to extend it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
Rikard
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