Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 20, 2019 at 5:49 pm #1069579
    luigi

    Hello !!

    I have recently update to WordPress 5.0.3, PHP 7.0.6 and latest version of Enfold theme (installed in a different folder as original – enfold-child)

    I have two problems:

    When I activate new theme version I have these problems:
    1. On page http://www.fiscaltransparency.net/es images and other objects on color bars are not been displayed.
    2. When edit a post or page, if I want to add/update an image I see nothing, even where there are more than 300 to show and select, like if media library is empty and is not,

    So, for now I have to roll back and enable old enfold theme, please help !!!

    You can “play” with page in Spanish called “INICIO 2019”

    If you need to verify please enable new theme temporary (unless problem are fixed of course)

    February 22, 2019 at 4:08 am #1070188
    luigi

    Hello !!!

    Any news on this ? Thanks !!!

    February 23, 2019 at 6:42 am #1070579
    Rikard

    Hi,

    Thanks for the login details, I get a white screen when trying to edit that page though. There’s an error message on the file in private, though I’m not sure why.

    Best regards,
    Rikard

    February 23, 2019 at 6:55 am #1070588
    luigi

    Hello

    Before try to open to edit any page or blog entry you need to activate new enfold theme, the one with “blue” icon on themes (second one) and then you will be able to use updated version of enfold with errors.

    After you fix issue, please enable back old enfold theme “green icon

    Thanks !!!!

    February 25, 2019 at 5:04 pm #1071344
    luigi

    Hello !!!

    Any news on this ?

    As you can see this is a worldwide transparency organization, and we are in a rush for all issues to be fixed.

    Thanks !!!

    February 26, 2019 at 12:25 am #1071559
    Basilis

    Hi,

    You are running on a really old version of Enfold.
    Unfortunately you need to updagrade as there is not a lot we can do from our side.

    Best regards,
    Basilis

    February 26, 2019 at 12:30 am #1071560
    luigi

    Hello

    Did you read y messages ??????????

    As I mention:
    1 Update PHP version
    2. Update wordpress
    3. Update Enfold to latest version

    Since we are having issues when displaying some pages I have upload latest enfold version as another version.

    You first need to activate latest version by entering WordPress Themes and activate the one with Enfold blue icon and then you will be able to see all problems relatd with this ticket.

    So, please activate it and then fix stuff

    That is Enfold latest version since I got it recently from themeforest site.

    Please, is urgent !!!!

    March 1, 2019 at 12:16 pm #1073106
    Victoria

    Hi luigi,

    https://cl.ly/b218fd042a2e You need to save the option to use the Classic Editor for all languages in the theme options. Then the Advanced Layout Builder works.

    Best regards,
    Victoria

    March 5, 2019 at 6:19 pm #1075005
    luigi

    Hello

    Well, I have made what you asked me but I think I have to explain my problems again.
    1. Nothing is shown (again) on media library, even that we have more than 100 objects there.

    2. When I edit a page, lets use for this example INICIO in spanish section.
    a. If you scroll down where you see a blue image
    Image 1
    b. Edit image and click on “Inser Image” button
    Image 2
    c. You won’t see any object from media library
    Image 3

    3. When we display a page on frontend, use for this example

    MEET THE TEAM

    you will get a page with images and functionality, but if you go to same page but in spanish
    http://www.fiscaltransparency.net/es/conocealequipo/
    you won’t see it and a lot of errors are shown on browser console

    4. Question. I have notice that some of my posts were created using a different editor
    Image 4
    Those who were created or updated with “Advanced Layout Builder” does not display as I wanted, for others I made small changes at single.php file, but for this, which file should be updated ?

    So, please help !!!!

    March 5, 2019 at 6:21 pm #1075007
    luigi

    Page for number 3 is this fiscaltransparency.net/meettheteam

    March 5, 2019 at 6:34 pm #1075012
    luigi

    Another new issue, high severity !!!

    Page INICIO on spanish was open on URL http://www.fiscaltransparency.net/es/inicio/ which is redirected to http://www.fiscaltransparency.net/es

    and that las one shows an apache error that was not there before !!!

    March 8, 2019 at 5:10 pm #1076421
    luigi

    Hello !!!!

    Please help !!! I Haven’t head anything from you on last 4 days

    March 9, 2019 at 3:05 pm #1076766
    Basilis

    Hi,

    Please create a new ticket for the other issues, this way we are not going to miss something.

    Best regards,
    Basilis

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