Tagged: 

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • April 16, 2020 at 3:53 pm #1204457
    seomar

    Hi,
    We are having an error on the backend showing at the top of the page:
    Notice: Undefined index: trail_end in /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php on line 128
    How can we solve it?
    Many thanks.
    David

    April 18, 2020 at 8:22 am #1204845
    Rikard

    Hey seomar,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 18, 2020 at 3:11 pm #1204946
    seomar

    Yes there you have, thanks

    April 18, 2020 at 7:53 pm #1205103
    Victoria

    Hi seomar,

    Can you please make that account admin? We see another notice and this might help with that
    https://kriesi.at/support/topic/shortcodes-window-after-updating-to-wordpress-5-4/

    Best regards,
    Victoria

    April 19, 2020 at 2:54 pm #1205232
    seomar

    Hi Victoria,
    Done :)
    Thanks

    April 19, 2020 at 5:00 pm #1205275
    Victoria

    Hi seomar,

    Please try the solution suggested above.

    Best regards,
    Victoria

    April 20, 2020 at 5:40 pm #1205529
    seomar

    Hi Victoria,
    Didn’t Work.
    What else could we try?
    Thanks again
    David

    April 22, 2020 at 3:52 am #1205992
    Rikard

    Hi David,

    I can’t see the error message that you first posted about, I can see this though:

    Deprecated: contextual_help ha quedado obsoleto desde la versión 3.3.0. Utiliza get_current_screen()->add_help_tab(), get_current_screen()->remove_help_tab() en su lugar. in /home/jdaeyhmp/public_html/wp-includes/functions.php on line 5088

    Please refer to this post by Yigit to fix that: https://kriesi.at/support/topic/error-after-wordpress-update-2/#post-1200131

    Best regards,
    Rikard

    April 28, 2020 at 2:54 pm #1207804
    seomar

    Thanks Victoria & Rikard,
    Solved :)

    April 28, 2020 at 7:07 pm #1207931
    Victoria

    Hi seomar,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    June 16, 2020 at 5:24 pm #1223132
    seomar

    Hi Victoria,
    We area having trouble while working on the backend again:
    Notice: Undefined index: trail_end in /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php on line 128
    How can we fix it?
    Thanks again
    David

    June 17, 2020 at 9:12 am #1223271
    Rikard

    Hi David,

    Thanks for the login details. I can’t see that message after logging in though, where and when exactly are you seeing that on the backend?

    Best regards,
    Rikard

    June 17, 2020 at 9:13 pm #1223491
    seomar

    Hi Rikard,
    My client, Editor profile in WordPress is still getting the error. I attach you access details to a editor account.
    Many thanks.
    David

    June 18, 2020 at 9:59 am #1223626
    Rikard

    Hi David,

    Thanks for that. The login details you posted are working, but I can’t see any error messages after logging in. What exactly do we need to do in order to reproduce this problem?

    Best regards,
    Rikard

    June 25, 2020 at 6:32 pm #1225639
    seomar

    Hi Rikard,
    Thanks for your help but Still dont working when editing a post or portafolio item, getting same error:

    Notice: Undefined index: trail_end in /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php on line 128
    Warning: Cannot modify header information – headers already sent by (output started at /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php:128) in /home/jdaeyhmp/public_html/wp-admin/post.php on line 231
    Warning: Cannot modify header information – headers already sent by (output started at /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php:128) in /home/jdaeyhmp/public_html/wp-includes/pluggable.php on line 1281
    Warning: Cannot modify header information – headers already sent by (output started at /home/jdaeyhmp/public_html/wp-content/themes/enfold/includes/helper-template-logic.php:128) in /home/jdaeyhmp/public_html/wp-includes/pluggable.php on line 1284

    We tried both users, admins and editors. The error seems to appear while working on Portafolio items.
    Please, we hope to solve this. Many thanks

    David

    June 26, 2020 at 3:13 pm #1225860
    Victoria

    Hi seomar,

    Please configure debug to not show notices and warnings to the user. Here is how to do it:

    Debugging WordPress: How to Use WP_DEBUG

    Best regards,
    Victoria

    June 26, 2020 at 5:40 pm #1225952
    seomar

    Hi Victoria,
    Thanks.Solved by adding define(‘WP_DEBUG_DISPLAY’, false); to wp-config.php file
    However seems there is some trouble when edditing the porfolio items otherwise it wouldn’t had shown the error? isn’t?
    Many thanks indeed.
    David

    June 29, 2020 at 3:47 pm #1226484
    Victoria

    Hi David,

    It is not a critical error, so it can be just hidden as everything else functions normally.

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    June 30, 2020 at 4:30 pm #1226796
    seomar

    Ok, thanks Victoria

  • Author
    Posts
Viewing 19 posts - 1 through 19 (of 19 total)
  • You must be logged in to reply to this topic.