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  • #302423

    When I installed the theme first via my WordPress dashboard after I clicked on activate theme the page went blank (this was the end of the URL admin.php?avia_welcome=true&page=avia) and did not tell me the theme was activated. After that I clicked the back button and I saw the Enfold menu option on the side bar. I clicked that menu option and it went to a blank page (this was the end of the URL admin.php?page=avia). After I went to the theme menu option on the side bar and clicked on customize the theme and went to a blank page (this was the end of the URL customize.php?theme=enfold). The plugins installation page was also blank (this was the end of the URL themes.php?page=install-required-plugins).

    What did I just buy a blank page theme? I tried to see for answers in this forums but none of the one I found were of any help. I am getting frustrated and I hope this has a solution. I got a headache and tried to do it via FTP. I saw the useless video and did not help at all because when I logged in the dashboard I had the same things happening, blank pages all over the place.

    I hope to get a prompt answer since I have already wasted two days trying to do it myself.

    #302722

    Hey Ba2que!

    Thank you for using our theme.

    Switch back to a standard WP Theme first and deactivate all plugins and update WP to the latest version.

    If activating Enfold after this does not work, there is probably a memory problem of php.

    In wp-config.php at the root directory add the following at the end of the file:

    
    define( 'WP_MEMORY_LIMIT', '128M' );
    define( 'WP_MAX_MEMORY_LIMIT', '256M' );
    

    You might have to check for a bigger memory limit with your hoster.

    Best regards,
    Günter

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