not work LayerSlider in header - Support | Kriesi.at

Viewing 29 posts - 1 through 29 (of 29 total)

Author

Posts
February 18, 2016 at 9:19 pm #585700

alexrvs
Participant

in my site http://amaled.ru header on a normal computer all works fine but on mobile devices just a white box

February 18, 2016 at 9:34 pm #585710

Basilis
Inactive Moderator

Hey alexrvs!

I have loaded your header through my iPhone and everything seems to work properly.
Can you please provide us a screenshot or let us know which mobile device?

Best regards,
Basilis

February 18, 2016 at 9:35 pm #585711

Josue
Inactive Moderator

Hi!

Can you post a screenshot of what you get on mobile?

Cheers!
Josue

February 18, 2016 at 9:49 pm #585725

alexrvs
Participant

ok i try now

February 18, 2016 at 9:52 pm #585727

alexrvs
Participant

https://yadi.sk/i/kAEDCZibp5X9f

February 18, 2016 at 9:55 pm #585729

Josue
Inactive Moderator

Does it work if you put it on a normal Page instead of a Header?

Regards,
Josue

February 18, 2016 at 9:58 pm #585732

alexrvs
Participant

maybe I’ll give you access and you check ?

February 18, 2016 at 10:00 pm #585735

alexrvs
Participant

I noticed that if you apply to the picture the effect of bounce in it, too, will not be displayed in the mobile version, well, it’s a separate issue, will need to fix it

February 19, 2016 at 8:08 am #585896

alexrvs
Participant

help !!!

February 20, 2016 at 11:06 am #586428

alexrvs
Participant

help

February 20, 2016 at 12:16 pm #586436

Josue
Inactive Moderator

Hey!

Seems there is an element that is affecting LS in the homepage, i created a test page here and it worked on mobile – http://amaled.ru/ls-test/

Best regards,
Josue

February 20, 2016 at 6:46 pm #586510

alexrvs
Participant

and what do I do now ?

February 20, 2016 at 7:38 pm #586515

Josue
Inactive Moderator

I’d suggest removing element by element (in the homepage or a copy) until you find the offending one.

February 20, 2016 at 7:41 pm #586516

alexrvs
Participant

I tried alternately to remove elements from the page and found that the normal work interfere contact form which I need on the page… please check why it interferes with work

February 20, 2016 at 7:43 pm #586517

alexrvs
Participant

http://amaled.ru/1-2/ i delet contact form https://yadi.sk/d/4NbKpl2DpCTHp

February 20, 2016 at 7:47 pm #586518

alexrvs
Participant

most likely this is a bug, I noticed if the picture to apply the effect of the bounce in the picture in the mobile version is not displayed

pliz help me

February 20, 2016 at 8:40 pm #586525

Josue
Inactive Moderator

Can you check the homepage – http://amaled.ru/

Best regards,
Josue

February 20, 2016 at 8:45 pm #586526

alexrvs
Participant

now slider is working because I deleted the contact form but I need it there https://yadi.sk/d/4NbKpl2DpCTHp

February 21, 2016 at 2:00 pm #586665

Josue
Inactive Moderator

Hey!

Can you please try re-installing the theme? perhaps the contact form code is corrupt.

Best regards,
Josue

February 21, 2016 at 2:20 pm #586667

alexrvs
Participant

good try, how to do it ? just delete the folder and reinstall the theme ?

February 21, 2016 at 2:32 pm #586668

alexrvs
Participant

nothing happened, I completely deleted the theme folder and installed again from the site…..

. themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme

February 21, 2016 at 2:58 pm #586671

Josue
Inactive Moderator

Hi,

Can you please create us a temporary FTP / SFTP account? post it here as a private reply.

Regards,
Josue

February 21, 2016 at 4:07 pm #586685

alexrvs
Participant

ok

February 21, 2016 at 4:15 pm #586686

alexrvs
Participant

try this

February 23, 2016 at 10:28 pm #588012

Andy
Inactive Moderator

Hi!

I checked your slider on my android mobile device and it’s showing up fine. Please clear browser cache and hard refresh a few times. Check on another device as well.

Regards,
Andy

February 24, 2016 at 9:52 am #588259
alexrvs
Participant
what exactly have you checked ? the page on which I have removed the contact form ??? then check out this page there’s a slider and contact form

amaled
- This reply was modified 8 years, 9 months ago by alexrvs.
February 24, 2016 at 9:55 am #588262

alexrvs
Participant

Josue
Moderator

help ME

February 24, 2016 at 9:59 am #588265

alexrvs
Participant

Andy may be you can help

February 25, 2016 at 11:39 am #588929

Josue
Inactive Moderator

Hey!

Sorry for the delay, it’s fixed now, it was these settings – http://screencast.com/t/KaBoXNWUomF3 (they must be OFF, in case anyone else have a similar issue).

Cheers!
Josue
Author

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