Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 9, 2016 at 8:15 am #645274
    mulligan101

    when you goto choose an option for an item it says “please choose an option” no matter what opotion you choose. This problem has been happening with a couple of my sites using the enfold theme.
    check out http://www.PuffTuff.net and where can i attach a screenshot?

    June 10, 2016 at 5:12 am #645994
    Rikard

    Hi mulligan101,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You can upload screenshots to a service like Imgur.com or a public dropbox folder and then link to them here.

    Regards,
    Rikard

    June 11, 2016 at 10:11 am #646499
    mulligan101

    thanks for the help!

    June 14, 2016 at 7:18 am #647807
    Ismael

    Hey!

    Is this happening only on a particular product? We tested the following product and adding the variations worked: http://www.pufftuff.net/product/puff-tuff-vaporizer/

    Best regards,
    Ismael

    June 14, 2016 at 7:50 am #647828
    mulligan101

    it was only happening to some clients when they try and choose options. Maybe the update fixed the issue?

    June 15, 2016 at 5:52 am #648386
    Rikard

    Hi,

    An update might have fixed it yes, could you try to see if you can reproduce it maybe?

    Thanks,
    Rikard

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