Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 11, 2016 at 3:59 am #710993
    Melaniegray92

    Hi there,

    When someone fills out the contact form, they get sent to the thank you page but we are not receiving an email with the submission.

    Everything seems fine with the hosting company. Was working fine until just recently (last couple days or weeks).

    Any idea why?

    Mel

    November 11, 2016 at 10:40 am #711051
    Nikko

    Hey Mel,

    Is there anything that’s changed or added before it stopped working? the login details you gave doesn’t seem to work. Can you also post the link to your contact form? I tried checking the contact page but it doesn’t have any.

    Best regards,
    Nikko

    November 13, 2016 at 11:51 pm #711717
    Melaniegray92

    Hi Nikko,

    Thanks for your reply. I removed the contact form as I believe it has something to do with our hosting provider being blacklisted for spam :(

    Thanks for your help anyway!

    Mel

    November 14, 2016 at 4:20 am #711746
    Nikko

    Hi Mel,

    You’re welcome. Let us know if you need more assistance regarding this topic :)

    Regards,
    Nikko

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.