not receiving email with information filled out from my contact form

Hey ubahit1,

Thank you for the inquiry.

There could be several reasons why you are not receiving the email notifications from your Enfold contact form. Here are some things you can check:

1.) Check your spam folder: The email notifications may be getting filtered into your spam or junk folder. Make sure to check these folders and mark any legitimate emails as “not spam” to ensure they are delivered to your inbox in the future.

2.) Verify your email address: Make sure that the email address you are using to receive notifications is correct and free of any typos. Also, double-check that the email service is working correctly by sending yourself a test email.

3.) Check your hosting settings: It’s possible that your hosting settings are blocking email notifications from being sent. Contact your web host and ask if they can verify that your email settings are configured correctly.

4.) Check the theme settings: Ensure that your Enfold contact form settings are configured correctly, specifically the “To Email Address” field. Double-check that the email address entered is correct and that there are no extra spaces or characters.

5.) Consider using a plugin: If none of the above solutions work, consider using a plugin like WP Mail SMTP to ensure reliable email delivery. This plugin will help route all your website emails through a trusted email provider, such as Gmail or Sendinblue, to ensure that they are delivered to your inbox.

The solution in this thread might also help: https://kriesi.at/support/topic/forms-not-working-properly/#post-1291722

Best regards,
Ismael