Viewing 11 posts - 1 through 11 (of 11 total)
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  • October 7, 2016 at 9:19 am #696353
    uuniversal

    hi,
    template ENFOLD you can not install. The installation stops at 90% and return to the idle screen with the theme templates. You advise me?
    Wordpress 6.1.

    October 7, 2016 at 12:10 pm #696416
    Vinay

    Hey uuniversal,

    Do you get any error message?

    How are you trying to install?

    Please make sure you have extracted enfold.zip from the downloaded themeforest package package and upload only the enfold.zip file.

    If it does not help, install the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Please get back to us if you have any issues.

    Best regards,
    Vinay

    October 7, 2016 at 12:30 pm #696426
    uuniversal

    Uploaded via ftp, but do not counter. Animated Countdown. (not)

    • This reply was modified 9 years, 1 month ago by uuniversal.
    October 7, 2016 at 5:06 pm #696631
    Jordan

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    October 7, 2016 at 5:14 pm #696637
    uuniversal

    OK

    October 7, 2016 at 6:07 pm #696658
    Vinay

    Hi,

    Were you able to install the theme? What exactly is the issue you are facing now?

    It appears that you have a password set to access the WP-admin page. Could you please check again and provide us the necessary credentials to further investigate this issue.

    Best regards,
    Vinay

    October 7, 2016 at 7:01 pm #696676
    uuniversal

    Were you able to install the theme? What exactly is the issue you are facing now? – yes, theme Coming Soon’ Demo

    I do not see on the website “Animated Countdown”.

    October 7, 2016 at 8:03 pm #696701
    Yigit

    Hi!

    “Authorisation required.”. Can you please post those logins here as well?

    Best regards,
    Yigit

    October 7, 2016 at 8:25 pm #696713
    uuniversal

    OK, I wrote it down in a private messages.

    October 8, 2016 at 12:48 am #696753
    uuniversal

    Everything is fine. Thank you for your help.

    October 8, 2016 at 4:24 am #696794
    Vinay

    Hi,

    Glad it’s sorted for you.

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

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