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Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 21, 2015 at 7:31 am #431789
    jaybee319

    I can’t seem to find out how to set the featured image for the product pages in woocommerce. there is no individual option for the featured image but there seems to be a photo gallery section. I assume that I either need to select a featured image separately or I should be expecting that one of the images in the photo gallery should be automatically displayed, currently though it is not displaying any image whatsoever. There is, however one photo that shows up under where the feature image should be – regardless of how many images I place in the gallery, it only shows one. If you can please advise on how to find the option or to set the feature image, and how to include more than one image in the photo gallery.

    Here is a link to the site: http://www.laurieklein.com/product/digital-infrared-landscape-photography/

    April 21, 2015 at 5:03 pm #432139
    jaybee319

    bump

    April 21, 2015 at 5:07 pm #432142
    Yigit

    Hi!

    Please edit your product and click on “Screen Options” on the top right corner and make sure to check “Featured Image” – http://i.imgur.com/JWqEyhV.png

    Regards,
    Yigit

    April 21, 2015 at 5:10 pm #432147
    jaybee319

    This is not an option here: http://i.imgur.com/JLFALgz.png

    April 21, 2015 at 5:13 pm #432151
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps.

    Regards,
    Yigit

    April 21, 2015 at 5:28 pm #432171
    jaybee319

    Hello,

    This did not solve the issue. However, removing plugin WordPress SEO did solve a separate issue for the products on the backend. Thank you. What else can I do?

    April 21, 2015 at 5:34 pm #432181
    Yigit

    Hey!

    You are currently not using the latest version of WooCommerce. Can you try updating it as well?

    Regards,
    Yigit

    April 21, 2015 at 5:35 pm #432182
    jaybee319

    That was updated when I was deactivating plugins just now and did not fix the issue

    • This reply was modified 9 years, 8 months ago by jaybee319.
    April 21, 2015 at 7:06 pm #432271
    jaybee319

    If you would like I can provide a temp login so you can see the backend

    April 21, 2015 at 7:07 pm #432273
    Yigit

    Hey!

    Please do so and post it here privately.

    Cheers!
    Yigit

    April 21, 2015 at 7:09 pm #432277
    jaybee319
    This reply has been marked as private.
    April 21, 2015 at 7:14 pm #432283
    Yigit

    Hey!

    Login is redirecting to shop/my-account/. Is the role of user Administrator?

    Regards,
    Yigit

    April 21, 2015 at 7:16 pm #432284
    jaybee319

    So sorry, now it is.

    April 21, 2015 at 7:23 pm #432293
    jaybee319

    I figured it out. In Functions, I added:

    add_theme_support(‘post-thumbnails’, array(‘post’, ‘page’, ‘tribe_events’));

    in order to ensure that images were posting correctly to facebook. I neglected to include ‘product’ – once added the option came back.

    Thanks for the help!

    April 21, 2015 at 7:23 pm #432294
    Yigit

    Hi!

    It does show up fine on my end – http://i.imgur.com/l3xxAXS.png
    I uploaded a random featured image to one of your product and it is working fine.

    Glad you figured it out! Great pictures by the way :)

    Cheers!
    Yigit

    • This reply was modified 9 years, 8 months ago by Yigit.
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