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  • June 13, 2017 at 10:35 am #807331
    abigailmurphy

    I I have a question about my product page.

    Everything has been working fine, but recently, when I add my product images they are no longer displaying square (and therefore not lining up with everything else) but they slightly taller, which is throwing the grid off.

    How do I fix this?
    screen shot of page

    June 14, 2017 at 5:36 pm #808108
    Victoria

    Hey Abigail,

    For the thumbnails to be square, the original images also have to be square. You can adjust settings here and then you need to regenerate thumbnails.

    Regenerate Thumbnails

    If you need further assistance please let us know.
    Best regards,
    Victoria

    June 14, 2017 at 5:43 pm #808112
    abigailmurphy

    That’s weird though – I’m doing what I’ve always done – 99% of the products are portrait books, and therefore are not square, and up until now they have been displaying in the product categories properly, lining up, as square thumbnails. Even the ones which you can see are not square products. It’s only just happening, and I haven’t done anything differently.

    Last time I regenerated the thumbnails it caused me no-end of trouble, and I’d love to find a way without doing that. ><#

    June 16, 2017 at 2:55 pm #808969
    Nikko

    Hi,

    I just checked it and it seems to be square now. Is this already fixed? I have checked this page (private content).

    Best regards,
    Nikko

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