Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 7, 2022 at 4:26 pm #1347588
    John

    I’m currently editing one of our published pages and I’m not able to preview changes or edits if I choose ‘Preview’. It’s happening with the page mentioned below. Not sure about other pages. I’m on wordpress 5.9.3 running Enfold 4.9.2. Although, I do see the changes if I choose to Pubish.

    April 8, 2022 at 4:18 am #1347658
    Ismael

    Hey John,

    Thank you for the inquiry.

    We may need to access the dashboard in order to check the issue properly. Please upgrade the theme to version 4.9.2.1, then post the login details in the private field.

    Best regards,
    Ismael

    April 8, 2022 at 6:32 pm #1347745
    John

    Login details are below. Also, when previewing the page after updating, the preview doesn’t show the newest live update. Example would the link I posted earlier.

    April 10, 2022 at 7:41 am #1347835
    Nikko

    Hi John,

    Thanks for giving us admin access.
    I could verify the issue you’re having on the page mentioned.
    I duplicated the page and put it in private (link in private content) and it doesn’t have any issue as well.
    It seems the issue is only on the page, I’m not sure if it’s because it has too many revisions on that page which might be a factor for it.
    To fix this issue you can use delete the page with the issue and use the duplicate I made and just change the title and URL and that should work just fine.

    Best regards,
    Nikko

    April 14, 2022 at 8:58 pm #1348461
    John

    Ok, thank you. I’ll look into it. You can close this.

    April 15, 2022 at 10:58 am #1348492
    Rikard

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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