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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 4, 2021 at 4:33 pm #1277745
    rescott72

    Hi there

    None of the responsive elements are working on my site https://www.3keel.com/homepage2021/
    I have the latest version of installed Enfold installed
    I cant see any bit of code that may have overwritten this?

    Many thanks

    Richard

    February 5, 2021 at 6:19 pm #1278100
    Victoria

    Hey rescott72,

    Could you please attach some screenshots of the issue?

    We need a password to see the page.

    Best regards,
    Victoria

    February 11, 2021 at 8:06 pm #1279854
    rescott72

    The page is now live https://www.3keel.com/

    However the problem is sitewide. None of the ‘element visibility’ tickboxes work (you can tick them, but it doesnt do anything), but the ‘Always display’ – ‘Hide on mobile devices’ does work.

    Have copied everything to my local MAMP server and it works fine on there, so cant figure out why its not working on the live site

    February 13, 2021 at 6:03 pm #1280294
    Victoria

    Hi rescott72,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Please specify the pages and the elements to check so that we find them faster.

    Best regards,
    Victoria

    February 15, 2021 at 5:12 pm #1280588
    rescott72

    Have given you access, see in private content.

    Many thanks

    Richard

    February 16, 2021 at 5:10 pm #1281428
    Victoria

    Hi rescott72,

    Best regards,
    Victoria

    April 23, 2021 at 5:28 pm #1296395
    dorbay

    Hi @rescott72
    I have exactly the same issue on my site

    None of the ‘element visibility’ tickboxes work (you can tick them, but it doesnt do anything), but the ‘Always display’ – ‘Hide on mobile devices’ does work.

    Have you been able to find the cause?
    Could be related to the server settings?

    Many thanks,
    Dorian

    April 26, 2021 at 7:35 am #1296680
    Rikard

    Hi Dorian,

    I’ve replied to your other thread, please continue there.

    Best regards,
    Rikard

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