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  • #1043815

    Dear Support,
    I’m using Enfold for a B2B Shop. I recently updatet Enfold to 4.5.1, after that the single product pages disappeared. One can only see the product overview pages. I also installed a plugin ‘Quantity Field on Shop Page’ but I don’t think that’s the problem. Do you have a solution?

    Best regards,
    Sonja

    #1044158

    Hey Sonja,

    Did you try to install this plugin? https://wordpress.org/plugins/classic-editor/

    If that doesn’t work then please post admin login details in private.

    Best regards,
    Rikard

    #1044273

    Hey Rikard,

    the classic editor didn’t help.
    I’m working with WordPress 4.9.8. I made the update via FTP. I have another Onlineshop working with Enfold and WooCommerce. After updating this one everthing runs smoothly.
    I will post you admin login details in private. It would be glad if you have a quick look.

    I have an additional notification that my Enfold Child has outdatet templates. I took a look at the server. In my Child Theme folder are WooCommerce emails. How can I update them or should I delete the folder and redesign the templates?

    Best regards,
    Sonja

    #1044716

    Hi Sonja,

    Thanks for the login details. Where exactly are you seeing that your templates are outdated? That sounds like a WooCommerce message, are you overriding any WooCommerce templates maybe? I tried to check but I get this error message when trying to access the editor:

    Le thème demandé n’existe pas.

    Best regards,
    Rikard

    #1045084

    Hey Rikard,

    you are right. When I wanted to login this morning, I only saw white pages!!!! After a few hours of searching, I found the problem: It was the plugin “Quantity Field on Shop Page for WooCommerce”.
    Now the website is running again. But with the new version of enfold there are no single product pages. Perhaps you can try to login again.
    and check it.

    Best regards,
    Sonja

    #1045533

    Hi Sonja,

    Thanks for the update. What happens if you remove the old parent theme on the page in private?

    Best regards,
    Rikard

    #1046763

    Hi Rikard,
    I removed the old parent theme, but I have still the problem with the single product pages.
    What could this be????
    Best regards,
    Sonja

    #1047242

    Hi Rikard,
    I still have the problem with the blank product pages. I removed the old parent theme. Nothing happened.
    When I active the parent theme, the single product pages are shown. It must be a conflict with the child theme. Do you have an idea how to solve the problem?

    Best regards,
    Sonja

    #1047647

    Hi Rikard,
    got it. Solved the problem. I found following code in the functions.php of my child-theme. I removed it. Now the single product pages are okay. Do you think deleting this part of the code will be a problem in future?
    Best regards,
    Sonja

    /* Woocommerce 3.0.0 Compatibility Fix
    Remove Enfold’s custom functions that conflict with the new image display in WooCommerce 3.0.0*/
    global $woocommerce;
    if( version_compare( $woocommerce->version, ‘3.0.0’, “>=” ) ) {
    function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
    return $img;
    }
    function avia_woocommerce_post_thumbnail_description($img, $post_id){
    return $img;
    }
    }

    add_action( ‘after_setup_theme’, ‘mmx_avia_woocommerce_settings’ );
    function mmx_avia_woocommerce_settings(){
    global $avia_config;
    $avia_config[‘shop_single_column_items’] = 5;
    $avia_config[‘shop_single_column’] = 5;
    }

    add_filter(‘woocommerce_format_content’, ‘yanco_remove_inline_terms’, 10, 2);
    function yanco_remove_inline_terms( $apply_filters, $raw_string ) {
    if( is_checkout() ) {
    return ”;
    }
    return $apply_filters;
    }

    #1048048

    Hi,

    Thanks for the update and I’m glad you found the problem. I don’t think it should be a problem in the future since you were overriding the default code.

    Best regards,
    Rikard

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