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  • #1490120

    Hi

    After a recent theme update, my website stopped loading due to a critical error. I restored the theme from a previous backup, and the site is now partially working, but I’m facing the following issue:

    Main pages (e.g. /contact, /team, etc.) display the message:

    “No results found. We’re sorry, but no results could be found for your request.”

    Subpages inside these main pages open correctly.

    I’ve already tried the following troubleshooting steps:

    Regenerated permalinks.
    Checked and rebuilt the .htaccess file.
    Verified that the correct pages are assigned under Settings → Reading and Enfold → Theme Options.
    Cleared all caches and tested with minimal active plugins.
    Created new test pages (they also show the same “No results” message).

    It seems that Enfold is interpreting static pages as empty search or blog results, even though they’re correctly configured.

    Could you help me?

    Thank you very much for your help and support.
    I can provide temporary access or additional information if needed.

    Best regards,

    • This topic was modified 1 month ago by Protohill.
    #1490131

    Hey Protohill,

    I’m seeing 403 errors on all the pages that you linked to. Please make sure that your site is accessible for us first of all.

    Best regards,
    Rikard

    #1490187

    Thank you for your reply.
    I’ve spoken with my hosting provider, and the website should now be fully accessible.
    Please try again — you should be able to access it without any 403 errors.

    Let me know if you still experience any issues accessing the site.

    Best regards,

    #1490198

    Hi,

    The WordPress login details are not working, please check and verify.

    Best regards,
    Rikard

    #1490201

    Hello! Thank you for your reply. Info updated.

    #1490210

    Hi,

    Thanks for that. The same problem seems to occur while a default WordPress theme is active, meaning it’s not a theme related problem. I would advice that you try reaching out to your hosting provider for further help.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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