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Hi,
I issued a refund request on 22 january 2024 and did not receive a response yet.
What can I do?
Thanks in advance.
Hi,
We’ll inform Kriesi about your request.
Feel free to raise a dispute with Envato’s Help Team if, after a week, there are still no updates regarding your refund request.
You can read more about how the refunds work at https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund.
Best regards,
Yigit
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