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AuthorPosts
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April 10, 2017 at 12:11 am #775186
Hello,
the problem was in the last days known to anyone using woocommerce and I am facing it too.
In my custom page:I am using the product-raster to show three products but now nothing is shown.
All the solutions I found here in the forum didn´t work for me (https://kriesi.at/support/topic/enfold-theme-woocommerce-product-images-not-showing-as-of-4-4-17/).
My site is up todate, Enfold 4.0.5, Woocpmmerce 3.0.1, WordPress 4.7.3.Please help me with this bug!
I am sending you login details too, in case you need them, in order to gain some time.Thank you in advance
AsteriosApril 10, 2017 at 1:29 am #775206//—Additionally–//
1. Many things have now changed from german to english.
related products
view cartProceed to checkout
2. The Product images in the single product page are not sharp, nor responsive as the used to appear.
April 10, 2017 at 2:09 pm #775468Hi,
Can you please try de-activating all active plugins except for WooCommerce and check if that helps?
Best regards,
YigitApril 10, 2017 at 3:35 pm #775513Hi Yigit,
no, no luck with this suggestion.
Beste Regards
AsteriosApril 12, 2017 at 10:47 pm #776964Hello again,
I must write today because I haven´t heard from you guys and the site is of course live.
I suppose it is a conflict between Woocommerce and Enfold or have you found out something else?I hope to get an answer or even better a solution to this soon.
Best Regards
AsteriosApril 13, 2017 at 2:29 am #776995We are also seeing a bunch of image conflicts with the latest version of woo –
April 13, 2017 at 8:39 pm #777511April 13, 2017 at 8:53 pm #777520Hi asterios,
If you made a backup before updating, you can replace woocommerce.po and woocommerce.mo with the ones from your backup and see if this works.
If you need further assistance please let us know.
Best regards,
VictoriaApril 13, 2017 at 9:19 pm #777538Hello Victoria,
no, I didn´t do a back up before the update and yes I do need further assistanace!
Please read here:Thank you
AsteriosApril 15, 2017 at 1:56 am #778118/*UPDATE*/
The last update of Woocommerce (3.0.3) fixed all the translation issues, so don´t bother with this anymore.
I stil can´t use the self created shop page.
What can I do about this?:Thank you
AsteriosApril 15, 2017 at 10:54 am #778175@asterios The product grid is working well in Enfold 4.0.5 with WooCommerce 3.0.3. Please deactivate all plugins except woocommerce and check your page again. Maybe you have one ore more plugins not compatible with WooCommerce 3.0 yet.
April 15, 2017 at 1:37 pm #778199@mensmaximus I appreciate your will to help me but I have already tried this and it didn´t work.
@Support-Team
I just created a new page with a new product grid but the problem stil remains.
How can I solve this?Thank you
AsteriosApril 15, 2017 at 6:16 pm #778258Hey!
If you try create a clean installation and install woocommerce and try see the results, what would happen can u let us know?
Cheers!
BasilisApril 15, 2017 at 8:47 pm #778281Hi Basilis,
I did what you suggested and reinstalled the plugin 3 times, cleared the cache many times but stil nothing.
What could solve this problem?Thank you again for your support.
AsteriosApril 18, 2017 at 12:26 pm #779228Hi,
this thread is quite confusing for me, as you mention that things are fixed, but still need help for other things. Please always create a new ticket in those cases, to clearly separate different issues/questions. Otherwise we have quite a hard time to understand what this is all about and other customers are waiting for a reply as well.
I logged in into your backend and checked page in private content. I duplicated all your content to use it on my own installation and Product Grid shows up fine for me. So something must cause Product Grid not showing especially on your end only.
So there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Best regards,
AndyApril 18, 2017 at 11:17 pm #779705Hello,
I will try to be more clear next time so that you guys don´t get confused about what is already done, since not every moderator reads the previous posts.
Unfortunately the fresh install didn´t help BUT I got the problem solved.
It was hidden in the sorting options of the products. Not every sorting option works right now but for the moment I can live with that, since the page works again.
Could you please check on your install if all sorting options work and if not forward this to Kriesi?Thank you all for your help.
Best Regards
AsteriosApril 21, 2017 at 3:52 pm #781274Hi,
glad it’s working fine for you again. Sorting option is working fine for me, but let us know in a new ticket if you have some more questions/issues related to our theme.
Best regards,
Andy -
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