Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 24, 2014 at 3:01 pm #356815
    svetkol

    Hello I try to use LayerSlider but the preview is not working. Ever for the sliders it comes with the preview is not working. Tried deactivating all plugins, tried changing its Troubleshooting & Advanced Settings but again no change. Please help.

    November 24, 2014 at 10:32 pm #357172
    Elliott

    Hey svetkol!

    Make sure your using the latest version of Enfold (3.0.4) and then try deactivating all plugins to see if that helps.

    If your still having problems then send us a WordPress login and set your reply as private and we’ll take a look.

    Best regards,
    Elliott

    November 25, 2014 at 9:43 am #357421
    svetkol
    This reply has been marked as private.
    November 25, 2014 at 5:11 pm #357668
    svetkol
    This reply has been marked as private.
    November 26, 2014 at 12:49 am #358067
    Elliott

    Hi!

    Your getting some weird javascript errors. 

    SyntaxError: syntax error
	

window.lsPostsJSON = <br />

	
admin.p...it&id=1 (line 1355, col 21)
2
TypeError: posts is undefined
	

var post = posts[postOffset];

    The error says something about there being an invalid UTF-8 sequence in the JSON response. Not really sure what it could mean other than your using some weird characters somewhere.

    EDIT: This user is getting the same error as you, https://kriesi.at/support/topic/layerslider-php-errors-crashing-wordpress-please-help/.

    Best regards,
    Elliott

    • This reply was modified 10 years, 1 month ago by Elliott.
    November 26, 2014 at 1:01 am #358072
    Elliott

    Hi!

    Alrighty it looks ok now. It looks like you didn’t have any posts created so I deleted the default, “Hello World” post that gets added when you install WordPress and then created a test post and the error goes away.

    Not sure if we can qualify this as an actual bug or not because it’s only going to effect certain users.

    Best regards,
    Elliott

    November 26, 2014 at 11:44 am #358231
    svetkol

    Hi Elliot, thanks for the help. Much appreciated. Would never guess that this issue can be conected with the posts. Thanks again.

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