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  • December 9, 2020 at 4:40 pm #1266028
    Maike

    Dear team,

    how do I activate the share link for blog posts for FACEBOOK?
    The option is missing in the theme options / blog Layout Menu, please see screenshots here:
    Screen-Shot-2020-12-09-at-15-20-10
    WordPress 5.6
    Enfold 4.7.6.4

    Thank you!
    ( probably unrelated, but there is a general link for facebook: https://ibb.co/1ZbLfX4 )

    December 10, 2020 at 9:12 am #1266229
    Rikard

    Hey Maike,

    Thanks for the screenshot. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    December 11, 2020 at 1:03 pm #1266524
    Maike

    Login below. Thank you!

    December 12, 2020 at 6:06 am #1266729
    Rikard

    Hi,

    Thanks for that. The Facebook toggle is displaying fine on my end under Enfold->Blog Layout. If you still can’t see it then please try logging in with the account you sent us, or use a different browser.

    Best regards,
    Rikard

    January 7, 2021 at 5:00 pm #1270904
    Maike

    Hi Rikard,
    I’ve tried that – no success (cache has been cleared several times, different browser, and my client cannot see it on their end either.)
    latest screenshot:
    Screenshot-2021-01-07-at-15-54-19
    Weirdly, I am able to see this checkbox when logging in with YOUR account.
    So that’s a workaround, but still a mystery.

    January 8, 2021 at 2:06 pm #1271061
    Rikard

    Hi,

    Thanks for the update. I’m guessing there is something wrong with your user then, could you try creating a new one to see if that helps? You can then delete the old user and assign what has been created with it to the new user.

    Best regards,
    Rikard

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