Viewing 7 posts - 1 through 7 (of 7 total)
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  • #961565

    The cookie and privacy section in the theme menu is coming up without the section for the button(s).

    Subsequently, No link and “ok” on front end.

    version 4.4

    #961694

    Hey lami4d,

    I checked your site and there was no option to enable cookies. A plugin conflict may be one of the reasons for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to the latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #961697

    Hi,

    When you go to Enfold > Cookie Consent >

    You should be able to view an option to enable the cookies

    Best regards,
    Vinay

    #961874

    hI, I HAVE DEACTICATED all plugins and the issue persists…

    #962738

    Hi lami4d,

    When you enable the Enable cookie consent message bar that section appears below.

    Best regards,
    Victoria

    #979574

    I think you will find, ( this is what I have found) is that one of the Save All Changes button gives you the buttons like OK etc and the other save all options button doesnt give it to you.
    So the message appears, but the Ok button doesnt
    Try saving it using the other button.
    Sorry I cant remember which one is which. I need to test on a new site

    #979766

    Hi wealthyone,

    Thanks for sharing, much appreciated :-)

    Best regards,
    Rikard

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