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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • August 10, 2016 at 8:39 am #670690
    autoforever

    Hello,
    When I would like to update my Enfold theme, my WordPress is telling me “No Updates available. You are running the latest version! (3.5.2)”.

    But the latest version is now 3.7. Thus I don’t understand why I can’t find any update from my WordPress.

    I thank you for your help.

    Best regards,
    Laurent

    August 11, 2016 at 6:11 am #671167
    Rikard

    Hi Laurent,

    Please try the following plugin in order to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/. If that should not working the please post admin login details in private and we’ll have a closer look.

    Regards,
    Rikard

    August 11, 2016 at 11:55 am #671254
    autoforever

    Hello Rikard,

    This has not change anything. I send you the admin access in private.

    August 12, 2016 at 5:39 am #671675
    Rikard

    Hi,

    Thanks for the details but we need a URL as well :-)

    Best regards,
    Rikard

    August 12, 2016 at 7:46 am #671742
    autoforever

    Hi,

    Sure it could help :-)

    August 15, 2016 at 3:19 pm #672704
    Andy

    Hi,

    the plugins mentioned is deactivated, please activate it. I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    August 16, 2016 at 8:30 am #673057
    autoforever

    Hello,

    I’ve executed what you’ve mentionned but it didn’t solve anything unfortunately.

    I will contact the assistance and maintenance departement from my web hoster who is managing also all security and catching settings from my website to fix the problem.

    Best regards,
    Laurent

    August 16, 2016 at 2:00 pm #673226
    Andy

    Hi,

    alright, let us know if you still need help with this or not. We’ll keep this thread open for you.

    Best regards,
    Andy

    August 16, 2016 at 8:20 pm #673389
    bellard

    Hey Laurent,

    That has happen to me as well, what I have learned to do is just to reload the page (sometimes twice). Then it will show that an update is available for Enfold.

    I hope this helps,

    David

    August 17, 2016 at 8:07 am #673547
    autoforever

    Hello,
    The problem has been fixed.

    Its origin was as simple as an incorrect Themeforest User Name on the Theme Update page.

    Best regards,
    Laurent

    August 18, 2016 at 6:17 am #674037
    Rikard

    Hi Laurent,

    Great, glad you found the problem.

    Please open a new thread if you should have any further questions or problems.

    Regards,
    Rikard

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘No Enfold theme update available from my WordPress’ is closed to new replies.