"No Data Received" error after install - Support | Kriesi.at

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March 16, 2015 at 7:46 pm #412488

jsmitchell
Participant

I am having a similar problem to: https://kriesi.at/support/topic/all-theme-options-do-not-work-blank-page/#post-389648. I just installed the Enfold theme and can customize it via the “Customize Your Site” button. However, the “Enfold” menu option has no drop-downs, and clicking on it brings me to http://mysite.com/myblog/wp-admin/admin.php?page=avia with a message “No Data Received”.

I’ve modified the config file to increase the memory to 64M, but it did not help. I then enabled debugging. but I don’t even get a debug log. The first time this happened, I deleted the Enfold directory, unzipped locally again, and re-uploaded it. No change. Ideas?

March 17, 2015 at 1:26 am #412699

Josue
Inactive Moderator

Hi Jeff,

Can you please create us a WordPress administrator account? post it here as a private reply.

Regards,
Josue

March 17, 2015 at 1:36 am #412705

jsmitchell
Participant

This reply has been marked as private.

March 17, 2015 at 1:47 am #412712

Josue
Inactive Moderator

Hey!

The Enfold Theme Options page did load fine on my end – http://screencast.com/t/qQHsZILGMJ

Cheers!
Josue

March 17, 2015 at 2:08 am #412721

jsmitchell
Participant

This reply has been marked as private.

March 17, 2015 at 2:26 am #412725

Josue
Inactive Moderator

Have you checked it on another computer / network?

Best regards,
Josue

March 17, 2015 at 2:45 am #412729

jsmitchell
Participant

This reply has been marked as private.

March 17, 2015 at 3:01 am #412732

Josue
Inactive Moderator

Glad you found the root of the issue, let me know if you have any other questions of issues :)

Cheers!
Josue
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