Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 31, 2015 at 7:01 am #495589
    solsikkehaven

    I have 2 diffrent sites(domains) with wordpress and the enfold theme installed.

    I have setup 2 different API keys for the 2 sites – but only one is updating

    (API keys are copy/paste and tripple-checked)…..

    could you tell me, why one site is updating nicely from 3.2.3 to latest version – and the other cannot find an update to enfold ?

    this is not a new problem, have had this since installation the enfold theme on the 2 sites (version 3.2.3 then) – and have tried to generate new API keys etc.

    • This topic was modified 9 years, 2 months ago by solsikkehaven.
    August 31, 2015 at 7:17 am #495599
    Basilis

    Hey solsikkehaven!

    Are the both on the same server, or different setups? Can you give us access to both of them?

    Thanks

    Cheers!
    Basilis

    August 31, 2015 at 8:16 am #495624
    solsikkehaven

    answer is in “private content”…..

    • This reply was modified 9 years, 2 months ago by solsikkehaven.
    September 1, 2015 at 8:36 am #496294
    solsikkehaven

    ohhh. restricted access to one of the sites, please check private content in this message…

    September 2, 2015 at 6:34 am #496863
    Basilis

    Hey!

    Can you please disable the other plugins and try again?
    If that is not working, ask you host to increase your php memory limit please

    Cheers!
    Basilis

    September 2, 2015 at 6:38 am #496868
    solsikkehaven

    Php memory limit is already 256 MB …….. this is a VPS :-)

    I will try to copy site (with backupbuddy) to sandbox an try disabling plugins and get back to you in this thread again.

    September 2, 2015 at 9:19 am #496913
    solsikkehaven

    Have now duplicated site with backupbuddy to sandbox – same server, same setup.
    have removed all plugins on sandbox site. checked API key again. done manual check for update in enfold control panel.
    Same result = no update available……

    PHP memory limit is 256 MB….

    please read private content for login info etc. for new sandbox site….

    • This reply was modified 9 years, 2 months ago by solsikkehaven.
    September 2, 2015 at 10:57 pm #497395
    Basilis

    Hey!

    I will need to take some more time to check with it!
    I will come back to you as soon as possible.

    Cheers!
    Basilis

    September 5, 2015 at 12:37 am #498637
    fjhughes

    I am having same problem. I need to upgrade because I am having the same problem others have with the extra lines being created when editing a text block.

    -Fred

    September 6, 2015 at 4:04 am #498791
    Ismael

    Hey!


    @fjhughes    : If you can’t update the theme automatically, try to update the theme via FTP: http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Best regards,
    Ismael

    September 6, 2015 at 7:11 am #498798
    solsikkehaven

    Yes, I know how to update via FTP (wrote that in initial question on this thread) – that doesn’t really help out with the real issue – the question is why auomatic update does not work anymore (only for one site) on a VPS – automatic update has been working previously and we have now determined that it is not due to plugin incompatibility, php memory etc.

    I have now updated my sites via FTP – but problem in the future , I suspect, is not solved :-(
    I will get back to you again when this issue occurs again (probably next time there’s an update)……

    Thank you.

    • This reply was modified 9 years, 2 months ago by solsikkehaven.
    September 7, 2015 at 6:30 am #499041
    Rikard

    Hi,

    Thanks for the feedback, hopefully it will work on the next update. If not then please get back to us. We’ll leave the thread open for you.

    Best regards,
    Rikard

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