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Posts
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Hi
In the German registration form (see link below) I do not get …
… an auto-response on the same page when registration form is submitted
… an auto-response via Email
although it’s all set up.Can you please fix that? Thanks.
Best regards
inuit68Hi again
The same thing goes for the yoga registration form in both English and German (see links below)
Thanks also for fixing that asap.
Regards
inuit68Hi,
Which plugin are you using for the translations?
That issue should not be happening at all, what are you using?Best regards,
BasilisHi
I have the following plugins downloaded and activated:
– Advanced Custom Fields Multilingual (Version 0.6)
– Limit Login Attempts (Version 1.7.1)
– WooCommerce Multilingual (Version 4.2.4)
– WPML All Import (Version 2.0.4)
– WPML Media (Version 2.2.1)
– WPML Multilingual CMS (Version 3.8.0)Best regards
inuit68Hi,
Sorry for the delay.
When you added form the backend the autoresponded text, have you added it both languages?Best regards,
BasilisOMG, do you really ask me if I added the autoresponded text in both languages? Do you seriously think I would contact you if I had not set up both languages seperately. I might not be a web geek, but I am not stupid. It looks that you are on a fishing expedition and have absolutely no clue how to solve the problem.
Get the problem solved once and for all. That is why I got the support that I paid for!!! You are the pro, the Enfold template is a Kriesi product, so you shpukd know how to solve this!
Inuit68
Hi,
Issues with the contact form are more often than not, related to the server so it’s quite difficult to debug. Please install the Contact Form 7 plugin, let us know if the autoreponse is working. If not, please refer to the following link to troubleshoot the issue.
// http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
And if possible, please contact your hosting provider.
Best regards,
IsmaelHi,
Yes that is the correct one. It is a highly favored and review plugin.
Best regards,
Jordan ShannonHi
I installed the Plugin Contact Form 7 and it solves the problem of
… an auto-response on the same page when registration form is submitted
for both the Retreat and Yoga registration (see links below)However I still do not get
… an auto-response via Email
Only in the English Retreat booking I get one (same as it was on September 19). This is actually the important part!What else can I do?
Best regards
inuit68Hi,
In this event, I would recommend contacting your host or looking at the server for the issue. If you haven’t yet, this should be the next steps.
Best regards,
Jordan ShannonHi
I did contact my hosting company but they clearly told me that since from one form (Retreat Booking in English) I get the auto response Email (filled in the form myself to check if it works) it is not a problem with of the Email address and the hosting. There is something wrong with the template. Please have this fixed now. This topic has been pending for two weeks tomorrow!
Thanks
inuit68Hi,
We added the email (bar****@puravida-********.com) in the email address field manually. Let us know if it’s still not working. If not, please add this filter in the functions.php file.
add_filter('avf_form_mail_header', 'avia_change_autoresponder_from', 10, 3); function avia_change_autoresponder_from($header, $new_post, $form_params){ global $avia_config; if(!empty($avia_config['autoresponder_active']) && ICL_LANGUAGE_NAME_EN == 'German') { $from = "USE A DIFFERENT EMAIL ADDRESS HERE"; $header .= 'Reply-To: ' . $from . "\r\n"; } else { $avia_config['autoresponder_active'] = true; } return $header; }Set a different email address for the German language in the “$from” variable.
Best regards,
IsmaelHi
Halleluja, it finally works! Tried to add the Email address to, but did not work. Strange. Whatever I’m excited that finally my website is running smoothly.
Regards
inuit68
- The topic ‘No auto-responses in booking form’ is closed to new replies.