Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • June 15, 2015 at 4:11 pm #459422
    Mary15Birds

    Hi Enfold Team,

    My Ninja Kick sticky contact form has stopped functioning. I know the last thing to be updated was the Enfold theme so I am wondering if that might have caused the issue. I noticed the ninja kick form is still functioning on other sites. I did message their support team as well but they are listed as away so I figured I might as well get the ball rolling and reach out to you guys. Let me know if you need credentials to check it out.

    Thanks,

    Mary

    June 16, 2015 at 3:50 pm #460100
    Yigit

    Hi Mary!

    Please do so and post login credentials here privately so we can look into it. A working example would help as well.
    We do not provide support for 3rd party plugins but we do not mind taking a quick look :)

    Cheers!
    Yigit

    June 19, 2015 at 4:09 pm #462016
    Mary15Birds
    This reply has been marked as private.
    June 19, 2015 at 4:16 pm #462026
    Yigit

    Hey Mary!

    Can you please post the link to your website as well? :)

    Regards,
    Yigit

    June 19, 2015 at 4:17 pm #462027
    Mary15Birds
    This reply has been marked as private.
    June 19, 2015 at 4:30 pm #462038
    Yigit

    Hey!

    I have added following code to the top of Quick CSS field

    #ncf_sidebar {
  left: 0!important;
}

    Form was invisible time to time and that should fix that issue. Can you please check your website now and let us know if you can see any issues with it?

    Regards,
    Yigit

    June 19, 2015 at 4:39 pm #462041
    Mary15Birds
    This reply has been marked as private.
    June 19, 2015 at 5:00 pm #462058
    Yigit

    Hi!

    Can you please add following code to Quick CSS as well

    #ncf_sidebar { top: 0!important; z-index: -1; }

    Best regards,
    Yigit

    • This reply was modified 9 years, 6 months ago by Yigit.
    June 19, 2015 at 5:05 pm #462063
    Mary15Birds

    Hi Yigit,

    It works! Thanks so much. Is the plugin no longer compatible with Enfold? Just curious as to why this happened.

    Thanks,

    Mary

    June 19, 2015 at 5:22 pm #462066
    Yigit

    Hi!

    These are actually all plugin CSS related issues and small ones to be honest. If you see any functionality issues, then i guess we could consider it as not compatible with Enfold :)

    Regards,
    Yigit

    June 19, 2015 at 5:27 pm #462069
    Mary15Birds
    This reply has been marked as private.
    June 19, 2015 at 5:28 pm #462070
    Yigit

    Hey!

    You are welcome Mary, we are always happy to help!
    Let us know if you have any other questions or issues and have a nice weekend!

    Regards,
    Yigit

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Viewing 12 posts - 1 through 12 (of 12 total)
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