-
Posts
-
Hello,
I have a ninja form that I am running on my site which only displays correctly with IE and Firefox. With all other browsers (Chrome, Opera, Safari) I have tried, the form fields do NOT display. I have tested all of the plug-ins that I am using by turning them all off and then trying to reload the form after clearing my cache. This didn’t fix the problem, so plug-in conflict doesn’t seem to be the issue… I think that it may possibly be a theme conflict?? I first noticed the issue after updating the Enfold theme to 4.0.3. I just updated to 4.0.4 and am still experiencing the same issue.
Is there a way to revert back to the Enfold 4.0.2 theme or would anyone have a suggestion on how this issue can be resolved?
Hey BiancaFrank,
Please, I`d like to take a look in your dashboard, may you share with me your WP credentials?
Best regards,
John TorvikThank you, John-
Would there be a way that I could provide you with any information that you may like to review… Screenshots, etc?
Hi BiancaFrank,
I was able to see the form, however there is an error in JavaScript, that might be causing the issue with the form.
If you need further assistance please let us know.
Best regards,
VictoriaThank you, Victoria-
Would you have any guidance on how I could resolve the javascript error? I ended up disabling a plug-in for the Ninja Form (Layout and Styles Plug-in) and that made it possible for the form appear on all browsers. When this plug-in is activated, the form only appears/loads on Firefox and IE. Any guidance you may be able to offer would be appreciated!Hey!
You can contact the Ninja Form team.
They are amazing on providing assistance to solve those type of issues.
if you contact them, they can help really fast.Thank you
Regards,
Basilis
- You must be logged in to reply to this topic.