Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 31, 2017 at 5:59 am #740481
    nokostudio

    Hi there

    I am using the latest release.

    Just in the last week new blog posts will not display. Example post: http://goodrotations.co/e-bikes-cheating/

    I can write and save as normal, they appear in the grid layout, but when I try to load the post I get a 500 error:

    “The goodrotations.co page isn’t working

    goodrotations.co is currently unable to handle this request.
    HTTP ERROR 500”

    I’m at a loss what it could be? Everything else works fine, including older posts.

    Thanks!
    Matt

    • This topic was modified 7 years, 9 months ago by nokostudio.
    February 2, 2017 at 5:25 am #741537
    Rikard

    Hey Matt,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 2, 2017 at 8:02 am #741611
    nokostudio

    Hi there

    Login below, thanks!

    February 2, 2017 at 12:41 pm #741730
    Vinay

    Hi,

    Thank you for the credentials. I checked your site and the issue. There are various reason why this can happen and the error code 500 suggest that it is a server side issue. Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line 

    define('WP_MEMORY_LIMIT', '256M');

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If that does not help it may be due to a corrupt .htaccess file please contact your hosting company and they should be able to fix it or generate a new one for you.

    Best regards,
    Vinay

    February 6, 2017 at 4:19 am #743113
    nokostudio

    Hi there,

    Thanks for your help.

    I’ve increased memory limit to 256mb, and updated theme to latest, flushed caches.

    Seems problem is here from debug according to host:

    Parse error: syntax error, unexpected ‘$output’ (T_VARIABLE) in /nas/content/live/goodrotations/wp-content/themes/good-rotations/single.php on line 53

    This error goes up in count every time that page is hit

    They tell me this is a theme error rather than server side.

    Any ideas?

    Cheers
    Matt

    February 10, 2017 at 10:45 am #745308
    Ismael

    Hey!

    I checked the single.php file in my own installation and line 53 is empty. Actually, there is no $output variable in that file so I’m not sure if you’re using the Enfold theme. What is the current version of the theme in your installation? Did you modify the single.php file?

    Regards,
    Ismael

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