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  • November 16, 2015 at 5:13 pm #536665
    jennifer

    Hello,
    After upgrading to the latest version of Enfold, some of the the new features (specifically the Instagram and Mailchimp widgets) aren’t appearing. Here’s a screenshot: http://cl.ly/image/2u0C1z3f2C0y
    I’ve deactivated all plugins, reinstalled the core theme, removed all customizations, etc. with no luck.
    Any suggestions?

    November 17, 2015 at 9:07 am #537168
    Rikard

    Hey Jennifer,

    Please try to empty your browser cache and reload a few times to see if that helps.

    Regards,
    Rikard

    November 17, 2015 at 1:46 pm #537269
    jennifer

    Thanks, but that’s not it. I had cleared the browser cache and server side. Any other suggestions?

    November 17, 2015 at 2:53 pm #537295
    Yigit

    Hi!

    Can you please try updating the theme manually via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,
    Yigit

    November 17, 2015 at 3:06 pm #537303
    jennifer

    I did that too – deleted the full theme and then re-uploaded brand new. I’ve deactivated all plugins, reinstalled the core theme, removed all customizations, cleared all possible caches, etc. with no luck. It’s so strange…

    November 19, 2015 at 5:38 am #538718
    Rikard

    Hi,

    I still can’t see the widgets in the backend but I’m not sure I have any further advice on what to do, could you try overwriting and disabling plugins again?

    Regards,
    Rikard

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