New update - NEW problems !! - Support | Kriesi.at

Viewing 17 posts - 1 through 17 (of 17 total)

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October 29, 2021 at 10:49 am #1326968

Michael
Guest

Hi Sales
New update realese 28/10 2021 – NEW problems !!
– Grid-row elements are acting wierd now. Large space gabs etc.

To be honest theese update issues are a major problem – Everytime a new update is realesed it’s seem to be adding new problems to our pages instead of solving and making things better. This has made me, as a user of your product, nervous and insecure of what will happen next when updates has to be implementet.

Please stop breaking our sites and initiate a fast fix and release a new update or back to previous realese until fixed.

October 31, 2021 at 9:58 am #1327164

Rikard
Keymaster

Hi,

Sorry for the problem. Please try replacing the content of this file: /enfold/config-templatebuilder/avia-shortcodes/grid_row/cell.php, with this: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_7/shortcodes/cell.php. If you need help doing so, then please include admin login/FTP details in private.

Best regards,
Rikard

February 28, 2022 at 11:13 am #1342524

Michael
Guest

Hi Rikard
Seem like the Shopping Cart Icon in the header doesn’t work at IOS mobile units anymore..
The cart will show items placed in cart, but it is not possible to access the cart by clicking the icon since last update.

Currently we’re using WooCommerdce and would like to know if this is a problem that is general for enfold and can be solved either by update or an easy quick css fix?

February 28, 2022 at 12:49 pm #1342542

Rikard
Keymaster

Hi Michael,

Thanks for the update. On which specific device and browser are you seeing this problem?

Best regards,
Rikard

February 28, 2022 at 1:19 pm #1342554

Michael
Guest

Hi Rikard
Thank you for the quick response.
I have this issue/trouble on a any Iphone unit, using the Safari browser.

March 1, 2022 at 11:48 am #1342694

Yigit
Keymaster

Hey,

Thanks for contacting us!

I tested cart icon on my test site running Enfold 4.9 and WooCommerce 6.2.1 using Safari on my iphone but it works fine for me. View Cart and Checkout buttons work as well. I attached a screenshot in private content field below.

Could you please post a link of your page so we can look into it? :)

Regards,
Yigit

March 1, 2022 at 11:57 am #1342699

Michael
Guest

Hi Yigit
Thanks for getting back – Link is attached

March 1, 2022 at 12:03 pm #1342701
Yigit
Keymaster
Hi,

Your logo covers cart icon so it is not clickable but increasing z-index of cart icon would fix the issue.
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.responsive.html_bottom_nav_header #top #menu-item-shop.cart_dropdown {
  z-index: 9;
}
```
Regards,
Yigit
March 1, 2022 at 12:15 pm #1342702

Michael
Guest

Hi Yigit
Well that helped – but I don’t understand how this is can be a problem :)
The logo is in the left side and the cart is in the right side – how can they conflict/overlap?

March 1, 2022 at 12:38 pm #1342704

Michael
Guest

Hi Yigit
A small update to my latest post:
The solution you gave me, solved the issue with the cart icon, but it created a new problem on the “grid row” items, making the span between the cells to be big on mobiles.
So.. is there another way I can solve the problem with the cart vs the logo??

March 1, 2022 at 4:22 pm #1342731

Yigit
Keymaster

Hey,

I have reported the z-index issue to our devs and it will be fixed in upcoming version however the code I provided should not affect grid row. There could be an error in your custom CSS code. You can use this website – http://csslint.net/ to check if that is the case :)

Regards,
Yigit

March 1, 2022 at 4:35 pm #1342734

Michael
Guest

Hi Yigit
Thank for your reply..
Well you’re proberly right that your code-line isn’t the real issue, but the effect it have on other code that is keeping the grid row from acting out crazy on mobile devices – “an issue that has been adressed on earlier updates.”
Do you know if this issue has been solved on you latest updates.
Sorry for dragging this out :)

March 1, 2022 at 4:50 pm #1342738

Yigit
Keymaster

Hey,

No worries :)

How could we reproduce the issue? You seem to be using the latest version of the theme so if it was one of the addressed issues, it should have been fixed on your installation. Have you tried de-activating all active plugins and check if that helps?

Regards,
Yigit

March 2, 2022 at 10:01 am #1342817

Michael
Guest

Let me try to explain :)
On our front page we have a few “grid row” elements containing two frames with an image inside each. Theese frames is set to 0 in padding and when collaps on “mobile view”, they will stay on top of each other with no padding as well.
When I paste your code into the quick css the space between the two cells will expand and leave a lot of white space between the cells.
We had a similar problem after an update 6-8 month ago, but solved it with a quick css targeting flex-cell, but this quick fix has been removed again after new updates has solved this problem. BUT it seem your code is triggering this problem again some how :)

March 2, 2022 at 4:30 pm #1342869
Yigit
Keymaster
Hi,

Could you please go to /enfold/config-woocommerce/woocomerce-mod.css file and find following code and change z-index value from “-1” to “1”?
```
		.responsive #top .cart_dropdown {
		position: absolute;
		top: 50%;
		margin-top: -23px;
		z-index: -1;
		}
```
This is the exact change that will be included in upcoming version.

Best regards,
Yigit
March 2, 2022 at 4:47 pm #1342873

Michael
Guest

Hi Yigit
Found and replaced! (line 3005) :)
This seem to have fixed the issue without effecting the layout..
I’m happy :)

Great work/support!

March 2, 2022 at 5:00 pm #1342876

Yigit
Keymaster

Hey,

I am happy that you are happy, Michael :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit
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