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Posts
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What happened? How do I fix this? Now my users are not able to see their profile, Recent Activity or the groups!
Hey MyGirlFriday805,
Can you give us a link to your site? especially the pages that is messed up. So we can take a closer look.
Best regards,
NikkoYes, thank you. I thought I had fixed this issue earlier by changing my users roles from “contributor” to “editor” and it all was fine until a guest wanted to sign up and ended up on a “page not found.” The reason I thought to change my users roles- Admins were not experiencing this issue at all…
my website is http://www.airgunflix.com
the page that continues to have issues is https://airgunflix.com/register
this was working until new update this AM
Hello. My recommendation is to remove the new version and revert back to a previous version. If you have a child theme in place, you’ll want to remove the core enfold theme using FTP and then add back an older version.
You can follow along with a post I’m writing up as we speak. In short, this release is a mess and I’m helping clients and non-clients get their sites back online. You have to really know about WordPress optimization technologies to work with the latest version of Enfold, which completely goes against providing a theme that’s easily-adoptable. Happy to answer any questions.
If you’re running a business or a site where uptime and availability are critically important, do NOT install Enfold updates into production. First, install into a staging environment, where you can test every aspect of your site.
Thank you for your help! I figured I would need to do this, but cannot get the older version anywhere. Do you have a link where I can download the last version of Enfold?
I can get you a copy. Do you know what version you were on previously? I recommend 4.2.3, but I don’t want to change things on you too much if you were on a newer version.
Hi MyGirlFriday805,
We apologize for the late response.
I have checked your site especially the Profile, Recent Activity and Groups and didn’t see any issue.
I have also checked Register page you mentioned without logging in and it does show properly.
Is this already fixed? if not can you give us screenshots on how it looks on your end.
@WP Turned Up: Thanks for helping out.Best regards,
NikkoThank you Nikko,
No nothing is fixed correctly.
FIXES
1. Upgraded users from “Contributor” to “Editor” – This fix allowed my users to view the buddypress content (Groups, profile, recent activity…)
2. Registration page would not display to people trying to register – My fix was to create a contact form and then use the completed form information to manually add users on my end (Admin).I just wish I hadn’t updated enfold to 4.3 because it broke the core functions of my site… Now I have to work around them. I also do not know how to revert back to a previous version of enfold. I am not a programmer by any means… I know ZERO code language, css.. nothing. I’m screwed.
I’m happy to help you (no charge) if you want. We could do this over a screen share that you control.
Ryan, that shared folder has every version except 4.2.3… is that in there somewhere? I want to make sure I save 4.2.3 in my theme vault in case I ever get to update to 4.3. (Right now I can’t because it breaks my site’s functionality) Thanks Rob
ummm yes!!!! I must pay you something… I have team viewer installed. Can you email me for details? (Email address hidden if logged out)
Thank you WP ANGEL!
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