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  • #1398204
    Nikolaus Rentrop
    Guest

    Dear Forum,
    We currently run our website on PHP 7.4 and WordPress 6.1.1. using the Enfold Child Theme, version 4.5. Tentatively updating to a newer version of PHP seemed to trigger compatibility problems with the Enfold Theme which is why we stayed with v 7.4. Also, after updating to WordPress 6.1.1. we are experiencing problems with the Enfold site builder.
    Therefore we are now considering updating to Enfold 5.0. To do that, is it necessary to purchase and install the Enfold theme a new or is it possible to update automatically from version 4.5? Also, our Envato private token seems to have expired. We had our website built by a local web designer who purchased the theme for us via their Envato account. As we are now doing website maintenance in-house, we would like to buy the new token – if required – directly from Envato.
    What are your thoughts on this? Any help would be highly appreciated.
    Kind regards,
    Niko

    #1398208

    Hey Nikolaus Rentrop,
    Thanks for your question, if your Envato private token has expired and the original account is not yours so you can not login and create a new one or download the latest version, then please create a new Envato account when you purchase the theme then update your site by downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    After updating see our documentation for creating a new Envato Token.

    Best regards,
    Mike

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