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  • November 19, 2018 at 11:30 pm #1035358
    Dee007

    After uploading the new V via Zio file I was prompted to create a new token which I did but now it’s not being validated…
    they said: “You may need to reach out to the author of that theme”
    So… I’m reaching out…

    November 20, 2018 at 8:18 pm #1035776
    Victoria

    Hey Dee007,

    Could you please attach some screenshots of the issue?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 20, 2018 at 8:25 pm #1035779
    Dee007

    I simply had the same token issue everyone else did but thanks to @yigit AMAZING explanation on another post I figured it out.
    You can close this

    November 20, 2018 at 11:35 pm #1035829
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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