-
Posts
-
Hello,
I just updated to Enfold 4.8.3 and am trying to use the new share links options, but no matter what option I have it set to, it compresses all of the buttons like this:
Even if I set it back to the default options, it is still displaying like this. Any help would be appreciated. Thanks!Hey Kirstie,
I can’t reproduce this problem on test installation, so it’s likely that the problem is local to your installation. I can’t find the problem CSS though. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHere is the admin login. I have tested it on other websites running Enfold, and it does work. So I am not sure what is different about this one that is causing the problem. Thanks for your help!
Hi,
Thanks for that. I’m not able to locate the problem unfortunately. I tried activating the parent theme, but after that, the post doesn’t even load for some reason. Could you try disabling all plugins, to see if that makes any difference please?
Best regards,
RikardHi Rikard,
I have tried disabling all plugins and have also tried clearing out any custom CSS, but no luck yet!
Hi,
Could you copy the site to a staging area, so that we can do further tests there please? You could also try to completely delete the theme files, then upload a fresh copy of the theme. Please make sure that you have backups of the site before deleting anything.
Best regards,
RikardThat did the trick! I ended up removing both Enfold and my Enfold Child Theme and reinstalling a fresh version of the theme. I then re-added my custom CSS and the theme settings I exported before removing the theme. And now it is working great! Thanks for your help in de-bugging this issue!
- The topic ‘New Share Links Options Error’ is closed to new replies.