Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 17, 2018 at 2:00 am #1022463
    zhoupc

    After upgrade to 4.5 with help of plugin, I followed the instruction to generate a personal token with required permission, I then copy & paste the token to Enfold try to validate the token, however it’s just keep on spinning without any error. I saved the changes and refresh the page just give me this: Last time we checked the token we were not able to connected to Envato

    October 17, 2018 at 8:20 am #1022615
    Rikard

    Hey zhoupc,

    Sorry for the problems. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 18, 2018 at 12:41 am #1023065
    zhoupc

    Please see credentials below

    October 18, 2018 at 3:16 am #1023091
    sky19er

    I was having the same issue, but when I clicked the Save All Changes button (where the loader was just hung/spinning), reloaded the page (and cleared the cache), went back to the Them Update pane, and got the “last we checked could not validate” error, I just clicked the Revalidate or remove token button and then it validated.

    • This reply was modified 5 years, 8 months ago by sky19er.
    October 18, 2018 at 11:19 am #1023279
    Günter

    Hi,

    I checked your site and could validate the token.

    There seems to be a caching problem – clear server and browser cache several times and reload the page.

    or it might take a little time that Envato allows the token for access.

    Best regards,
    Günter

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