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  • February 20, 2017 at 1:44 pm #749330
    Els Moes
    Guest

    I have 4 Enfold licenses and just for one the API key function okay, with the green ‘check’.
    The other 3 don’t have the green ‘check’.
    I already placed a question on the forum, but the problem is not solved yet. Because I want to buy e nwe license again today, I really like to kno if someone has looked into this case.

    February 20, 2017 at 8:16 pm #749543
    Yigit

    Hey Els!

    Thanks for contacting us. Please register – https://kriesi.at/support/register/ or login to our forum to see the links.

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

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