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  • September 6, 2021 at 9:35 am #1319848
    Per_AAD

    I already have a website using enfold (licens from a former consultant) and have now bought a licens of my own. How do I get the ”Envato private token” to function so I can update the theme?

    September 7, 2021 at 1:10 pm #1319970
    Mike

    Hey Per,
    Thank you for your patience, please see our Token documentation and the Troubleshooting section at the end.
    Also check that you have allowed the correct specific permissions to verify the purchase in the token, this link should take you to a screenshot.

    Best regards,
    Mike

    September 10, 2021 at 11:26 am #1320368
    Per_AAD

    Hi,
    does not work. Look at the screen shot.Screen shot after entering Envato private token.

    September 10, 2021 at 12:15 pm #1320390
    Mike

    Hi,
    From your screenshot the error message says that your email and user name were not accessed, so it seems that you didn’t enter the correct information, you need to use all of your new license information from your account that you created and none of the information from the old license.

    Best regards,
    Mike

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