Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 27, 2022 at 4:56 pm #1349677
    Corinna Teuffel
    Guest

    Hallo and good afternoon!
    I did not work for a long time with my enfold theme- everything has changed. I can not log in because you want to sent a password ( I am in greece at the moment) to the old email-adress – which does not exist since more than 3 years- to veryfy my personality
    so it is not possible for me to go in.
    please help me and change my old email adress (Email address hidden if logged out) into (Email address hidden if logged out)

    Thanks a lot
    best regards
    Corinna Teuffel

    April 27, 2022 at 7:17 pm #1349698
    Rikard

    Hi Corinna,

    The email in private is not registered on our support forum. Maybe you registered using a different email?

    Best regards,
    Rikard

    April 28, 2022 at 7:46 am #1349756
    Corinna Teuffel
    Guest

    Hi !
    Thanks for your answer. Yes I had another old EMail adress which is not existent any further. Maybe I registered with
    (Email address hidden if logged out)
    Can you try this please!
    Thank you best regards
    Corinna

    April 28, 2022 at 9:08 am #1349771
    Rikard

    Hi,

    Thanks for the update, I can’t find any users with that email either though. Do you still have your purchase code? If so, then please post it in private.

    Best regards,
    Rikard

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