Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 24, 2019 at 4:49 pm #1094061
    Sammi
    Guest

    I need to update my site, but i dont have access to the mail i used to signup on themeforest. So what can i do? The website is specificly developed for the theme and i cant even activate the theme.

    Fatal error: Uncaught Error: Function name must be a string in /home/rw8tbjve24u2/public_html/wp-content/themes/enfold/framework/php/class-htmlhelper.php:222 Stack trace: #0 /home/rw8tbjve24u2/public_html/wp-content/themes/enfold/framework/php/class-htmlhelper.php(131): avia_htmlhelper->render_single_element(Array) #1 /home/rw8tbjve24u2/public_html/wp-content/themes/enfold/framework/php/class-adminpages.php(205): avia_htmlhelper->create_container_based_on_slug(Array, ‘avia_active_con…’) #2 /home/rw8tbjve24u2/public_html/wp-includes/class-wp-hook.php(286): avia_adminpages->render_page(”) #3 /home/rw8tbjve24u2/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /home/rw8tbjve24u2/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /home/rw8tbjve24u2/public_html/wp-admin/admin.php(224): do_action(‘toplevel_page_a…’) #6 {main} thrown in /home/rw8tbjve24u2/public_html/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 222

    Please help

    April 28, 2019 at 2:00 am #1094998
    Mike

    Hey Sammi,
    Sorry for the late reply, I see that you are using Enfold v3.0.2
    Which WordPress version are you using?
    What is your PHP version?
    Assuming that your WordPress updated to v5 and now your site is not working, please try downgrading to version 4.9, a good plugin to help with this is WP Downgrade

    Best regards,
    Mike

    April 28, 2019 at 9:51 am #1095013
    Sammi
    Guest

    Hi.
    I Will try do downgrade. But i still would like the latest version.
    Where do i find the licence number?

    April 28, 2019 at 2:31 pm #1095025
    Mike

    Hi,
    It would be in your Theme Forest account unless you saved it to your computer?
    But if you can’t login to your Theme Forest account you can’t update your support contract and login to your support account. This is a very old version.
    Theme Forest was not able to verify your account and reset your email?
    What was your support login email?

    Best regards,
    Mike

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