Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 22, 2014 at 7:44 am #254207
    sgperry99

    hi guys,

    I am currently running Enfold version 1.3.1 (don’t laugh!) and until I upgraded to WP 3.9 everything was working fine and my client was happy.

    However, since upgrading to wp 3.9 the page editor seems broken on various pages. ie. the Default Editor button appears but then the Aviva Layout Builder sits halfway across it and no page content is displayed, so I can’t edit it.

    I’ve tried deactivating all the plugins, using different browsers but its a mystery.

    My concern is that I have read a few horror stories on this forum about people upgrading and their site being completely broken.

    As my client doesn’t actually want any new fancy stuff, is there a simple fix I can install to resolve the Aviva Layout Builder issue I am seeing.

    Happy to send you backend login access to take a look.

    cheers Sue

    April 22, 2014 at 1:25 pm #254305
    Ismael

    Hi sgperry99!

    Thank you for using the theme.

    I’m sorry about that but you really need to upgrade to Enfold 2.7 to fix the WP 3.9 issues. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    I’ll forward this thread to Kriesi. Maybe he can help you out. I’m pretty sure he’ll ask you to update the theme.

    Regards,
    Ismael

    May 8, 2014 at 3:48 pm #261838
    Kriesi

    Hey Sue!

    I am afraid there is no other solution than updating. wordpress 3.9 made some substantial changes to the their editor and we had to change a lot of files to make it work with enfold. Sorry for that…

    Best regards,
    Kriesi

    May 10, 2014 at 7:45 am #262728
    sgperry99

    hi Kriesi,

    ah ok, thanks. I am very concerned though that if I do a direct theme upgrade it may break the site. I haven’t done much customisation at all, its just I’ve seen a few posts about it.

    So I think I will switch to a default wp theme, then deactivate and delete the old version of the Enfold theme and then install it from fresh. Hopefully the site will then work fine after the new version of the theme is set up.

    cheers Sue

    May 12, 2014 at 3:29 am #263072
    Ismael

    Hi!

    Thank you for the update.

    You don’t need to deactivate or delete the Enfold theme. Download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    I’m sure you’ll encounter some issues and you might need to recreate some of the contents from scratch.

    Best regards,
    Ismael

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